TERMES ET CONDITIONS

All orders are processed within 2 to 5 days of receipt of payment.

All prices displayed are in Canadian Dollars.

The exchange rate will be applied automatically if you use a different currency.

Any customs and import taxes are the responsibility of buyers. We are not responsible for delays caused by customs.

 

Shipping times for the purchase of stickers:

Canada: 3 to 10 business days

USA: 5-15 business days

Europe: 7-20 business days

We will do our best to ensure that these delay estimates are accurate, but we can not guarantee them.

For orders including a polka dot notebook, the shipping time in Canada is approximately 3 to 5 business days.

Canada Post delivery charges are based on the total weight of your order. The price range varies from $ 1.45 to a maximum of $ 20.00 per shipment.

 

For orders including a carnet, the shipment is in the form of expedited package with tracking number (sent by email). For other orders, the shipment is in the form of regular mail with no tracking number. In the case of a delivery default due to a wrong address or an incomplete address entered by the customer, the following procedures will apply: For regular mailings with no tracking number, we must respect Canada Post's return deadline. When the envelope is received by the company, the new delivery charges will apply in order to reship your order. One day at a time is released from all responsibility due to the incorrect entry of the delivery information from the customer. In the case of expedited parcel shipping (with tracking number), the customer can call Canada Post to follow up on his parcel and try to correct the incorrect address. If the package is returned to the company, the new shipping charges will apply in order to reship your order. All sales are final. No refunds or exchanges will be made unless there is a defect in a product. In this case, it will be necessary to contact us within 14 days of receipt of the package. By ordering on the site, you agree to these conditions.